Terms of Service
1. Agreement to terms
These Terms govern your use of xcelforce.com and all related services (the "Service"), operated by xcelForce LLC, a Wyoming limited liability company headquartered in Cheyenne, Wyoming ("xcelForce," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. Description of service
xcelForce is an enterprise AI implementation firm. We design, build, and deploy voice AI, agentic workflows, and intelligent automation, and we operate a website where you can request to start a project.
3. Eligibility
You must be at least 18 years old to use the Service. If you use it on behalf of a business, you represent that you have authority to bind that business to these Terms.
4. Your information and accuracy
- Provide accurate, current, and complete information.
- Only submit phone numbers you own or are authorized to use.
- Only submit business information you are authorized to represent.
- Do not impersonate any person or entity.
5. Consent to communications
By submitting the form and checking the consent box, you consent to receive voice calls, including automated or AI-assisted calls, at the number you provide; follow-up SMS and email about your inquiry; and recording of those calls. This consent is not a condition of purchasing any goods or services.
6. Messaging terms
xcelForce Messaging Program
When you opt in, you may receive SMS messages about your inquiry, including confirmations, follow-ups, and updates. Message frequency varies; you may receive up to 5 messages per month. Message and data rates may apply; contact your carrier for details. Carriers are not liable for delayed or undelivered messages.
To opt out, reply STOP to any message. You will receive a one-time confirmation and no further messages. For help, reply HELP or contact connect@xcelforce.com.
Your phone number and opt-in data are not shared with third parties or affiliates for marketing. See our Privacy Policy for how we handle your data.
7. AI-assisted services
Our services use artificial intelligence. You acknowledge that AI-generated analysis and recommendations are informational and should not be the sole basis for business decisions, that automated systems are not human representatives, and that information drawn from public sources may not always be complete or current.
8. Intellectual property
The Service, including its content, features, design, trademarks, and technology, is owned by xcelForce LLC and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written consent.
9. Prohibited uses
- Submitting false, misleading, or fraudulent information.
- Submitting phone numbers you do not own or have permission to use.
- Harassing, abusing, or harming others through the Service.
- Interfering with or disrupting the Service or its infrastructure.
- Attempting to gain unauthorized access to our systems.
- Using the Service for any unlawful purpose.
- Reverse engineering or attempting to extract source code from the Service.
10. Limitation of liability
To the maximum extent permitted by law, xcelForce and its officers, directors, employees, agents, and affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid us, if any, in the twelve months before the claim.
11. Disclaimer of warranties
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or fully secure.
12. Indemnification
You agree to indemnify and hold harmless xcelForce LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses, including reasonable attorneys' fees, arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
13. Termination
We may suspend or terminate your access at any time, without notice, if we reasonably believe you have violated these Terms. You may stop using the Service at any time.
14. Governing law
These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law rules. Subject to the section below, disputes not subject to arbitration shall be resolved in the state or federal courts located in Laramie County, Wyoming.
15. Dispute resolution, arbitration, and class-action waiver
Please read this section carefully. It affects your legal rights.
Binding arbitration
Any dispute arising from these Terms or your use of the Service that cannot be resolved informally shall be resolved by final and binding arbitration administered by JAMS or the American Arbitration Association under its applicable rules. Arbitration shall take place in Cheyenne, Wyoming, or remotely by agreement. The award is final and enforceable in any court of competent jurisdiction.
Class-action waiver
Disputes will be resolved individually, not as part of a class, collective, or representative action.
Exceptions
Either party may bring an individual action in small-claims court or seek injunctive relief to protect intellectual property rights.
30-day opt-out
You may opt out of arbitration within 30 days of first accepting these Terms by emailing connect@xcelforce.com with the subject "Arbitration Opt-Out," including your name and the phone number or email associated with your submission.
16. Changes to these terms
We may modify these Terms at any time. When we do, we will update the "Last updated" date above. Continued use after changes constitutes acceptance.
17. Severability
If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions stay in effect.
18. Contact us
xcelForce LLC
Cheyenne, Wyoming, USA
Email: connect@xcelforce.com
Phone: (408) 916-8859
Website: xcelforce.com